FAQs
Q: Which products are best for 360 waves? A:Truthfully, the only product you need, in order to get 360 waves is a brush and silk durag. But if you want healthy hair growth, shine, and deep waves I recommend this pack:https://26kingwavymerch.com/products/exclusive-26-king-wavy-pack
Q: What’s the status of my order? A: Go to the www.26kingwavymerch.com > click on “chat” at the bottom right of the screen > the select “track my order.” > Input your 5 digit order number and email address.
Q: My butter moisturizer melted. What should I do? A: First take pictures of the inside, send pictures to 678-362-9815 along with your First and Last Name and 5 digit Order#. Place the Butter Moisturizer in the fridge for a few hours until it solidifies. I would leave it in the fridge overnight. I will ship you a new one no worries. Please keep an eye out on your tracking so that it doesn’t sit in your mailbox for long and melt again.
Q: How can I get a refund? A:Send a text message to 678-362-9815 along with your first and last name, as well as your 5 digit order number. Please send a brief explanation on why you want a refund.
Q. I ordered the Red Velvet Butter Moisturizer and my Butter Moisturizer is not red it’s white !
A: Some of the orders we ran out of the mica red color. As long as you got a red dot on top of your black cap or the smell is sweet then you have the red velvet cake. The ingredients is the same in all the Butter Moisturizers the only difference is the scent.
A: Some of the orders we ran out of the mica red color. As long as you got a red dot on top of your black cap or the smell is sweet then you have the red velvet cake. The ingredients is the same in all the Butter Moisturizers the only difference is the scent.
Q: How long does shipping take? A: Normally takes 2-5 business days but lately orders have been arriving late. We can’t control how the post office operates because we do not work for them. I advise you take your tracking number to your local post office.
Free US shipping on orders over $100. Shipping times fluctuate, especially during holidays (7-14 business days).
- Priority/Express: 1-2 days shipping + 3-5 days processing.
- Standard: 2-3 days shipping + 3-5 days processing.
- International: Canada & UK (10-15 days), others (10-60 days).
Q: My shipping address is wrong on my order. How can I change it? A: As long as we haven’t already processed your order we can change it. But if your order is sent out already you’ll be required to pay $12 to get it reship. Payments can be sent via cash app to $26kingwavy. Please provide your 5 digit order number in the subject box and text 678-362-9815 your new address and 5 digit order#, as well as your first and last name.
Q: My order says delivered but I do not have it. A: All deliveries will be in your mailbox. If you do not see your order in your mailbox check with someone in your household or take your tracking number to the post office. Sometimes they deliver at the wrong address.
Q: How to get 360 Waves for beginners? A: For beginners, achieving 360 waves requires a consistent routine using the right products and techniques. Here's a step-by-step guide using 26 King Wavy products:
- Washing Style Routine:
- Step 1: Start by washing your hair with 26 King Wavy Premium Mango Infused Shampoo. This helps to keep your scalp clean and free of dandruff.
- Step 2: Condition your hair with 26 King Wavy Premium Mango Infused Conditioner to keep it moisturized and healthy, especially if you work out frequently.
- Brushing Technique:
- Step 3: After washing and conditioning, apply 26 King Wavy Whipped Shea Moisturizer for Hair to keep your hair hydrated.
- Step 4: Use the 26 King Wavy wave brush to brush your hair in the direction of your desired wave pattern. Consistent brushing is crucial to train your hair to lay down.
- Using the WaveMaster 360 Lay Down Pad:
- Step 5: Place the WaveMaster 360 Lay Down Pad on your head while brushing to help lay your waves down evenly.
- Durag Application:
- Step 6: Apply 26 King Wavy Wave Pomade to hold the pattern.
- Step 7: Wear a 26 King Wavy Silk DuRag or Premium Compression Cap overnight to keep your hair laid down and protect your waves.
- Daily Maintenance:
- Step 8: Brush your hair multiple times a day—morning, afternoon, and night.
- Step 9: Repeat the washing style routine at least twice a week, especially if you sweat a lot from workouts or other activities.
- Dealing with Dandruff:
- Step 10: If you have persistent dandruff, check out our blog for an in-depth discussion on keeping your scalp healthy and dandruff-free using our natural hair care products.
Check out my video for a detailed tutorial: https://www.youtube.com/watch?v=kagzHS41YMk
Q: How do I get deep waves? A: To get deep waves, here are the essential steps and products:
- Brush and Durag: At the core of your wave journey are a high-quality brush and a 26 King Wavy Silk DuRag. These are the essential tools you need to start.
- Daily Brushing: Use a curved brush for better head coverage and a flat brush to break forks (when waves crash into each other). Consistent brushing is key to deepening your wave pattern.
- Natural Products: For healthy hair and scalp, use natural products like 26 King Wavy's butter moisturizer and pomade. The butter moisturizer promotes hair growth and softness, while the pomade provides a light hold without the heavy, greasy feel.
- Shampoo Bars: Utilize 26 King Wavy's shampoo bars for washing styles. These bars help train your hair to lay down and maintain cleanliness. Washing 1-2 times a week is ideal.
- Hair Growth Oil: Complement your routine with 26 King Wavy's Hair Growth Oil. Apply it after using either the butter moisturizer or pomade to strengthen your hair, particularly around the crown area.
- Regular Maintenance: Keep your hair at the right length (between a 2 and 3.5 guard) and use natural products to avoid hair damage from chemical-based products.
Following these steps with 26 King Wavy products will help you achieve and maintain deep, defined waves. Check out my video on a more detailed tutorial: https://www.youtube.com/watch?v=Pu-r9O06hWA
Q: I use all your products but I still don’t have waves? A: First and foremost, if your hair doesn't curl or doesn't have a wavy texture, you won't be able to get waves. You need some type of curl or waviness to get waves. If your hair can't curl or get wavy in any way, unfortunately, you can't get waves.
The first reason you're not able to get waves is because your hair is too short. You need curls in your hair, so you need to reach your curl length to get waves. If your hair is always cut super short, you won't be able to get waves. Grow your hair to your curl length, and when you go to a barber, tell them to keep some curls on your head. A good length to start at is around a two guard.
The second reason you can't get waves is if your hair is too long. If your hair is too long, you can't manage your curls. You need to cut your hair down to a manageable length, typically between a 2 and a 3.5 guard, depending on your curl texture.
The third reason is you're not brushing or combing enough. You need to train your hair to lay down, which requires constant brushing, combing, and wearing a durag.
The next reason is not wearing your durag. A durag protects and compresses your waves. Wear it every night, at the gym, or when you're out and about to save your progress and protect your pattern.
Heat or sweat can also affect your waves by causing frizz. Be mindful of this, especially during hot months.
Lastly, not doing the wash and style method correctly can hinder your wave progress. It's a great method to lay down your curls, but it must be done correctly.
The first reason you're not able to get waves is because your hair is too short. You need curls in your hair, so you need to reach your curl length to get waves. If your hair is always cut super short, you won't be able to get waves. Grow your hair to your curl length, and when you go to a barber, tell them to keep some curls on your head. A good length to start at is around a two guard.
The second reason you can't get waves is if your hair is too long. If your hair is too long, you can't manage your curls. You need to cut your hair down to a manageable length, typically between a 2 and a 3.5 guard, depending on your curl texture.
The third reason is you're not brushing or combing enough. You need to train your hair to lay down, which requires constant brushing, combing, and wearing a durag.
The next reason is not wearing your durag. A durag protects and compresses your waves. Wear it every night, at the gym, or when you're out and about to save your progress and protect your pattern.
Heat or sweat can also affect your waves by causing frizz. Be mindful of this, especially during hot months.
Lastly, not doing the wash and style method correctly can hinder your wave progress. It's a great method to lay down your curls, but it must be done correctly.
Q: I don’t like the space between the crown and my durag. How do I get rid of that and do you sell crown patches? A: Crown patches are a great solution to this issue. They help keep your crown area locked in and prevent your durag from shifting. You can either make your own crown patch using a silky material or buy one. Simply cut a square from a silky durag and place it over your crown before putting on your durag. This method helps keep your crown area neat and intact, especially during the early stages of wave development and when wolfing. We do not sell crown patches.
Q: Do you offer discounts? A: Yes, we offer discounts on 26 King Wavy products from time to time. Please subscribe to our newsletter or follow us on social media to stay updated on our latest promotions and discount codes.
Q: Why can’t I input my discount code? A: If you’re having trouble inputting your discount code, ensure that it is still valid and has not expired. Check for any specific terms and conditions associated with the code. If the problem persists, DM us and provide the code.
Q: How do I track my order? A: You will receive a tracking number via email once your order is shipped. You can use this to track your package on our website or the courier's site.