FAQs

Q: Which product should I use for my waves?

A: Our Mango Infused Shampoo and Conditioner, along with our Whipped Shea Moisturizer for Hair, are great options for maintaining healthy waves.

Q: What is your return policy?

A: We have a 60-day money back guarantee. Use all the products and by the time it's finished if you're not happy with how great your hair looks and feels, send the bottles back EVEN IF IT'S EMPTY... and you'll receive a complete refund of your purchase price.
Please email us at info@26kingwavymerch.com for refund requests.

Q: How long does delivery take?

A: Delivery times vary based on the shipping method selected. Please refer to our shipping policy for more information.

Q: Do you offer international shipping?

A: Yes, we offer international shipping. However, delivery times may vary due to customs regulations.

Q: How can I track my order?

A: You will receive a tracking number via email once your order is shipped. You can use this to track your package on our website or the courier's site.

Q: Are your products safe for all hair types?

A: Yes, our products are formulated to be safe and effective for all hair types, including textured and curly hair.

Q: Do your products contain sulfates or parabens?

A: No, our products are free from sulfates, parabens, and other harsh chemicals commonly found in commercial hair care products.

Q: Are your products tested on animals?

A: No, we are committed to cruelty-free practices and do not test our products on animals.

Q: How often should I use your hair growth treatments?

A: We recommend using our hair growth treatments according to the instructions provided on the product label. Typically, it's best to use them 2-3 times per week for optimal results.