FAQs

Q: Which product should I use for my waves? A: Our Mango Infused Shampoo and Conditioner, along with our Whipped Shea Moisturizer for Hair, are great options for maintaining healthy waves.

Q: What is your return policy? A: We do not offer refunds but accept exchanges within 7 days for unopened products. Please email us at info@26kingwavymerch.com for exchange requests.

Q: How long does delivery take? A: Delivery times vary based on the shipping method selected. Please refer to our shipping policy for more information.

Q: Do you offer international shipping? A: Yes, we offer international shipping. However, delivery times may vary due to customs regulations.

Q: How can I track my order? A: You will receive a tracking number via email once your order is shipped. You can use this to track your package on our website or the courier's site.

Q: Are your products safe for all hair types? A: Yes, our products are formulated to be safe and effective for all hair types, including textured and curly hair.

Q: Do your products contain sulfates or parabens? A: No, our products are free from sulfates, parabens, and other harsh chemicals commonly found in commercial hair care products.

Q: Are your products tested on animals? A: No, we are committed to cruelty-free practices and do not test our products on animals.

Q: How often should I use your hair growth treatments? A: We recommend using our hair growth treatments according to the instructions provided on the product label. Typically, it's best to use them 2-3 times per week for optimal results.