🛠️ Handmade Product Notice

At 2-6 King Wavy, every product is carefully handcrafted in small batches using natural ingredients to ensure freshness and quality.

Because of this process, product texture may vary slightly depending on temperature and seasonal conditions. This does not affect performance or quality.

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⏱️ Production & Processing Time (Delivery time not yet included)

All orders are processed in the order they are received.

• Standard processing time: 3–7 business days
  
• High-demand periods: up to 7–10 business days
  

Orders are shipped only after they are fully prepared and packaged.

If your tracking shows:

“Pre-Shipment – USPS Awaiting Item”

→ We still have the order and we are still processing it and has not taken it to the Postal Office yet

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📦 Pre-Order Disclaimer

Some products may be listed as Pre-Order during restocks or high demand.

• Estimated processing: to be determined
  
• Orders containing pre-order items may ship once all items are ready
  

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🚚 Shipping Disclaimer

After processing the order within 3-7 business day, delivery times depend on the carrier and are not guaranteed.

Typical estimates:

• USPS First Class / Ground: 3–5 business days
  
• USPS Priority: 2–3 business days
  
• International: 10–60 days depending on location
  

Additional notes:

• No shipping on Sundays or public holidays
  
• Delays may occur during peak seasons (7–14 business days)
  
• Accurate shipping details are the customer’s responsibility
  

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📍 Address Responsibility

Customers must provide the correct shipping address at checkout.

If an incorrect address is entered and the package is returned:

• Customer is responsible for reshipping cost
  
• Or may request a store credit refund after return
  

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📬 Lost / Delayed Packages

Once your package has been shipped and accepted by the carrier:

• 2-6 King Wavy is not responsible for delays, lost packages, or delivery issues
  
• If tracking shows “Delivered” → contact your local courier (USPS)
  

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🔄 Order Changes

We work quickly to process orders, so changes or cancellations are not guaranteed once processing begins.

📩 Order Updates

You will receive:

• Order confirmation email or sms
  
• Shipping confirmation with tracking number
  

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Subscription Disclaimer

By purchasing a product through a subscription or recurring order, you acknowledge and agree to the following:

• You are enrolling in a recurring billing program, and your payment method will be automatically charged based on the selected delivery frequency
  
• It is your responsibility to manage, pause, or cancel your subscription before the next billing date
  
• Failure to cancel before renewal will result in automatic processing and shipment, which cannot be reversed once fulfilled
  
• Subscription orders are subject to the same processing and shipping timelines (3–7 business days or longer during high demand)
  
• We are not responsible for missed cancellations, failed notifications, or delays in customer action
  

⚠️ Important Notice

By completing your purchase, you confirm that:

• You understand this is a recurring purchase
  
• You accept the automatic billing terms
  
• You take full responsibility for managing your subscription
  

🚫 Refund Limitation

• Subscription orders that have already been processed or shipped are not eligible for cancellation or refund due to missed cancellation timing
  
• Any delivery-related issues are subject to our shipping and carrier policies

For support:
support@26kingwavymerch.com